OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 51 comments received in the last 90 days.
31 July 2024
The Hindhead Group 1 team are always excellent
22 July 2024
Toby green was very efficent and made the orocess quick and easy
17 July 2024
Second car purchased from Toby Green at Group i Hindhead and extremely happy with the efficiency, fairness, and courtesy from both Toby and the overall dealership.
16 July 2024
The sales assistant was the best car sales man I've ever come across. He listened and answered the questions that I asked. He really knew his customer and put effort into making sure I was completely happy and had no unanswered questions. Jake Hill.
08 July 2024
Car was ready, paperwork was quick, all done quite professionally.
04 July 2024
In the main all info was correct and met our expectations and timings were broadly followed, allowing for international situations.
28 June 2024
The perfect car
23 June 2024
Smooth process with good communication
15 September 2024
Very efficient
14 September 2024
Very helpful and kind
12 September 2024
Did what was needed but I was disappointed the car didn't get cleaned like it usually does.
10 September 2024
Very helpful, proactive. Everyone I communicated with provided a high standard to service and were always willing and able to assist me.
09 September 2024
felt very at ease in showroom and all staff very friendly and efficient.
09 September 2024
Car failed MOT with a cut tyre. Car stayed in garage overnight and new tyre fitted promptly the next day. Would have appreciated a call to say the car had failed on a split tyre at lunchtime as car was in BMW by 0800 hrs. IT system down!
08 September 2024
Attention to detail
07 September 2024
Felt valued and customer services impressed me.
03 September 2024
Great friendly service
03 September 2024
While the end result was good, the servicing too far too long to complete due to admin issues with the Mini Extended Warranty service and the garage. Liam, my contact at G1 Hindhead, was always helpful and a delight.
04 August 2024
Great customer service throughout